How to Install and Use WD Drive Utilities Software

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How to Install and Use WD Drive Utilities Software

2024-07-09 20:10| 来源: 网络整理| 查看: 265

Guided Assist Answer ID 50392: WD Drive Utilities External Drive Management Guided Assist WD Drive Utilities features the ability to: Run drive diagnostics Manage RAID configuration (For RAID supported models) Erase and format drive Set drive sleep timer (on supported drives) Register drive

Software Download

WD Drive Utilities for Windows WD Drive Utilities for macOS Instructions for Windows and macOS About WD Drive Utilities Download and Install on Windows Download and Install on macOS Check Drive Health Erase and Format Drive Drive Sleep Timer LED Settings RAID Management Answer ID 51136: Steps to Uninstall WD Drive Utilities or WD Security Software on Windows Answer ID 51137: Steps to Uninstall WD Drive Utilities or WD Security Software on macOS Need more help? Answer ID 6265: Attach a Supported WD Drive Message in WD Security & WD Drive Utilities Download and Install on Windows

Follow the steps to install WD Drive Utilities for Windows.

Download and install WD Drive Utilities. WD Drive Utilities for Windows Click Save.

Click Open folder.

Right-clickWDDriveUtilitiesSetup.zip.

Select Extract All ...

Accept the default location. Click Extract.

Double-click WDDriveUtilitiesSetup.

Read the EULA (End User License Agreement).

Check the box to agree. Click Install.

Click Finish.

Start WD Drive Utilities Connect a supported drive to the computer. Direct Attached Storage (DAS) Drives: My Book, My Book for Mac, My Book Duo, My Book Pro, WD Drive Plus, WD easystore Desktop, WD easystore Portable, My Passport works with USB-C, My Passport, My Passport for Mac, My Passport Ultra, My Passport Ultra for Mac, My Passport Ultra (USB-C), My Passport Ultra for Mac (USB-C), My Passport Go, My Passport Air, My Passport Ultra Metal, WD Elements SE, WD Backup Drive Desktop Drives not listed are above not supported. Drive Diagnoses S.M.A.R.T. test does not support SSD. Attach a Supported WD Drive message.Need more help?Answer ID 6265: Attach a Supported WD Drive Message in WD Security & WD Drive Utilities Enter WD Drive Utilities in the search bar. Double-click WD Drive Utilities app. Check Drive Health

Check the drive for errors.

Select a drive to test. Click Diagnose.

Click a drive test type. Drive Status Check The drive status check is a S.M.A.R.T. failure-prediction function that monitors key internal performance attributes of the drive. Quick Drive Test The quick drive test checks the drive for major performance problems. Complete Drive Test The complete drive test checks every sector for error conditions, and inserts bad sector markers as needed.

Drive Test Failed

A drive that fail any test should not be used for storage.The drive should be replaced. Need more help?

Answer ID 4666: WD Drive Utilities Complete Test False Failure Message on macOS Answer ID 12163: S.M.A.R.T. Self-Monitoring Analysis and Reporting Technology Answer ID 33498: Western Digital Warranty Replacement and Data Recovery

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Erase and Format Drive

Erase and format the drive.

Critical:

The process is Data Destructive and cannot be undone.ALL THE DATA ON THE DRIVE WILL BE LOST!

Select a drive.

Enter a Volume Name for the drive. Select NTFS or exFAT File System Format. Check the Box. Click Erase Drive.

Critical:

Do Not close the window until the Drive Erase is done.

Click Close

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Drive Sleep Timer

The drive sleep timer turns off power to the drive after a set of amount non-use time, conserves power, and lessens long-term wear.

Sleep timer does not work for for My Passport SSD, My Passport Go, My Passport Pro, My Book Thunderbolt Duo, and My Book Studio II.

Connect a supported drive. Open WD Drive Utilities. Select a drive. Click Settings. Click to Toggle OFF and ON Sleep Timer. (default=ON) Select a different time from the menu (default=30 minutes)

Timer Setting Details Default Timer Setting ON Default Time 30 minutes Timer Intervals 10, 15, 30, 24 and 90 minutes LED Settings

Turn Off and On the LED of a supported drive. (Default=On)

Connect a supported drive with an LED. Open WD Drive Utilities. Select a drive. Click Settings. Click to Toggle OFF and ON the drive LED.

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RAID Management IMPORTANT:

The RAID screen will not who unless the drive has two drives and supports RAID.

Check the drive status and change the RAID mode.

RAID 0 - (default) max capacity and speed, no data protection RAID 1 - max data protection, half capacity JBOD - individual drives, max capacity, no data protection Need more help? Answer ID 659: RAID Levels Supported with Western Digital Products

Check RAID Status

Check the current RAID mode and status of a drive.

Open WD Drive Utilities. Connect a RAID model drive to the computer. Select the drive. Click RAID Management. Click RAID Status

RAID Types Stripe or RAID 0 (Striped) - (default) max capacity, speed, no fault tolerance Mirror or RAID 1 (Mirrored) - Individual Drives or JBOD (Individual Drives) -max capacity, no data protection RAID Status Healthy Degraded Failed Cannot Access Data Data Loss Detected Not Configured Offline Online Rebuild Failed Rebuilding (x%) Unknown Drive Status Failed - The drive has failed Online - Drive is online and available Rebuilding - The drive is being rebuilt Removed - The drive has been removed Standby - The drive is part of the RAID array but needs to be rebuilt Unknown - The drive has some other undetermined status Drive #1 and Drive #2 Status Drive Not Supported - The drive model is not supported Empty - There is no drive installed, but none was expected Failed - The drive has failed ID Mismatch - Thedrive metadata information does not match its serial number Insufficient Capacity - The drive installed has insufficient capacity to be part of the mirrored RAID array Missing - The expected drive is not installed New Drive - The installed drive has not been configured Online - The drive is healthy and part of the RAID disk array Rebuilding - The drive is the target disk of the rebuild operation and that operation is still in progress

My Book Duo Drive Status Location Regardless of Drive Label Number

Drive A or Drive 1 Status refer to the drive in the LEFT bay from the front view. Drive B or Drive 2 Status refer to the drive in the RIGHT bay from the front view.

Change Drive Configuration

Changing the RAID mode reformats both drives. STOP

Critical:

The process is Data Destructive and cannot be undone.ALL THE DATA ON THE DRIVE WILL BE LOST!

Select RAID Management. Select Configuration. Select a RAID mode. Stripe - (default) max capacity performance (RAID 0), not fault tolerance Mirror - max data protection (RAID 1), but half the capacity Individual Drives (JBOD) - max capacity, no data protection Enter a Volume Name(s) for the drive. Select NTFS or exFAT File System Format.

JBOD requires two Volume Names and two Format slections. Volumes should not have the same name.

Check the Box. Click Configure.

Critical:

Do Not close the window until the RAID change is done.

Click Close

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Download and Install on macOS

Follow the steps to install WD Drive Utilities for macOS.

Download and install WD Drive Utilities. WD Drive Utilities for macOS Go to Downloads folder. Unzip WDDriveUtilities_MACOS.zip. Open WD_Utilities_Installer_for_Mac.dmg. Open exec folder. Double-click WD Drive Utilities Installer.

Click Open to accept.

Read the EULA (End User License Agreement).

Check the box to agree. Click Install.

Enter the admin user password for macOS. Click OK.

Click Finish.

Start WD Drive Utilities Connect a supported drive to the computer. Direct Attached Storage (DAS) Drives: My Book, My Book for Mac, My Book Duo, My Book Pro, WD Drive Plus, WD easystore Desktop, WD easystore Portable, My Passport works with USB-C, My Passport, My Passport for Mac, My Passport Ultra, My Passport Ultra for Mac, My Passport Ultra (USB-C), My Passport Ultra for Mac (USB-C), My Passport Go, My Passport Air, My Passport Ultra Metal, WD Elements SE, WD Backup Drive Desktop Drives not listed are above not supported. Drive Diagnoses S.M.A.R.T. test does not support SSD. Attach a Supported WD Drive message.Need more help?Answer ID 6265: Attach a Supported WD Drive Message in WD Security & WD Drive Utilities Enter WD Drive Utilities in Spotlight search bar. Double-click WD Drive Utilities.

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Check Drive Health

Check the drive for errors.

Select a drive to test. Click Diagnose.

Drive Errors

A drive with errors should be replaced. Need more help? Answer ID 33498: Western Digital Warranty Replacement and Data Recovery

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Erase and Format Drive

Erase and format the drive.

Critical:

The process is Data Destructive and cannot be undone.ALL THE DATA ON THE DRIVE WILL BE LOST!

Select a drive.

Enter a Volume Name for the drive. Select HSF+ or exFAT File System Format. Check the Box. Click Erase Drive.

Critical:

Do Not close the window until the Drive Erase is done.

Click Close

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Drive Sleep Timer

The drive sleep timer turns off power to the drive after a set of amount non-use time, conserves power, and lessens long-term wear.

Sleep timer does not work for for My Passport SSD, My Passport Go, My Passport Pro, My Book Thunderbolt Duo, and My Book Studio II.

Select a drive. Click Settings. Click to Toggle OFF and ON Sleep Timer. (default=ON) Select a different time from the menu (default=30 minutes)

Timer Setting Details Default Timer Setting ON Default Time 30 minutes Time Intervals 10, 15, 30, 24 and 90 minutes LED Settings

Turn Off and On the LED of a supported drive. (Default=On)

Open WD Drive Utilities. Connect a supported drive with an LED to the computer. Select a drive. Click Settings. Click to Toggle OFF and ON the drive LED.

Return to Top

RAID Management IMPORTANT:

The RAID screen will not who unless the drive has two drives and supports RAID.

Check the drive status and change the RAID mode.

Check RAID Status

Check the current RAID mode and status of a drive.

Open WD Drive Utilities. Connect a RAID model drive to the computer. Select the drive. Click RAID Management. Click RAID Status

My Book Duo Drive Status Location Regardless of Drive Label Number

Drive A or Drive 1 Status refer to the drive in the LEFT bay from the front view. Drive B or Drive 2 Status refer to the drive in the RIGHT bay from the front view.

Change Drive Configuration

Changing the RAID mode reformats both drives. STOP

Critical:

The process is Data Destructive and cannot be undone.ALL THE DATA ON THE DRIVE WILL BE LOST!

JBOD requires two Volume Names and two Format slections. Volumes should not have the same name.

Check the Box. Click Configure.

Critical:

Do Not close the window until the RAID change is done.

Click Close

Return to Top

About WD Drive Utilities WD Drive Utilities features the ability to: Run drive diagnostics Manage RAID configuration (For RAID supported models) Erase and format drive Set drive sleep timer (on supported drives) Register drive

Supported Drives Direct Attached Storage (DAS) Drives: My Book, My Book for Mac, My Book Duo, My Book Pro, WD Drive Plus, WD easystore Desktop, WD easystore Portable, My Passport works with USB-C, My Passport, My Passport for Mac, My Passport Ultra, My Passport Ultra for Mac, My Passport Ultra (USB-C), My Passport Ultra for Mac (USB-C), My Passport Go, My Passport Air, My Passport Ultra Metal, WD Elements SE, WD Backup Drive Desktop Drives not listed are above not supported. Drive Diagnoses S.M.A.R.T. test does not support SSD. Attach a Supported WD Drive message.Need more help?Answer ID 6265: Attach a Supported WD Drive Message in WD Security & WD Drive Utilities

Supported Operating Systems

Windows

Windows 11 Windows 10 32-bit & 64-bit

macOS

macOS 14 Sonoma macOS 13 Ventura macOS 12 Monterey

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How to Install and Use WD Drive Utilities Software

How to Install and Use WD Drive Utilities Software

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